Cancellation, Return, and Refund Policy

Cancellation Policy:
  • Orders once placed cannot be canceled or modified as we strive to process and dispatch your orders promptly. contact our customer support team at info@greenmilkconcepts.in/ +91 9150024832

 

Return Policy:
  • We accept returns within [10 days] from the date of delivery.
  • To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.
  • Please contact our customer support team at info@greenmilkconcepts.in/ +91 9150024832 before returning any product.

 

Refund Policy:
  • Refunds will be processed within 7 Business days or might be late on technical issues after receiving and inspecting the returned product.
  • The refund amount will be credited to the original payment method
  • Shipping and handling charges are non-refundable unless the return is due to our error or a defective product.

 

Damaged or Defective Products:
  • If you receive a damaged or defective product, please contact us immediately at info@greenmilkconcepts.in/ +91 9150024832
  • We may request photographic and videography evidence of the damaged or defective item for verification purposes.

 

Contact Information:

For any queries or assistance regarding cancellations, returns, or refunds, please reach out to our customer support team at info@greenmilkconcepts.in/ +91 9150024832

 

Note: This policy is subject to change, and any revisions will be updated on this page. Please review this policy periodically.

Returns Policy

We do not offer refunds or exchanges for products due to hygiene concerns. However, we do offer replacements depending on a case by case basis and it is always our endeavor to help our customers to the best of our ability.

The genuine cases of damage, missing product(s), wrong delivery of product(s) will be taken into consideration.

The customer shall bring the same to our notice within 7 working days from the date of receiving the product(s).

All claims for shortages or damages must be reported to customer service at info@greenmilkconcepts.in on the day of delivery.

 

When do we issue refund?

Refunds are provided only in cases of damage in transit or cannot provide replacement due to no stock availability. In case of returns, a refund is issued once the products are received at our warehouse.

 

Returns are not possible in the following cases:

  • Used products
  • Return request is made outside the specified time frame.
  • Products with tampered or missing serial numbers, including price tags & labels.

 

Cancellation Policy

Orders once placed through our website cannot be cancelled and no refunds will be made once an order has been successfully placed through www.greenmilkconcepts.in

If you have any questions regarding these Terms and Conditions, please email us at info@greenmilkconcepts.in

 

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